Minsait Unveils Agentic AI Revolution in Insurance: Autonomous Liquid AI Agents Slash Processing Times and Operational Costs Across the Entire Policy Lifecycle

Minsait, a key subsidiary of Indra Group, showcased its cutting-edge Agentic AI framework—termed liquid AI—at Insurance Week 2026, held at Ifema in Madrid. This innovative system shifts beyond basic task automation by deploying interconnected networks of intelligent agents that perceive environments, reason through complex scenarios, and execute actions in real time.

In the insurance domain, these agents handle full workflows with exceptional speed and accuracy. They cover critical stages including risk assessment, policy issuance, premium calculation, claims intake, validation, and final resolution. The result: dramatically reduced turnaround times, minimized expenses, and elevated policyholder satisfaction amid rising demands.

Andrés Duque, Minsait’s AI lead for Insurance and Banking, highlighted the transformative potential:

This technology converts raw data into actionable insights and synchronizes responses across teams. Insurers gain accelerated throughput, substantial cost savings, and empowered clients—essential advantages when handling intense volumes and urgent situations.

IndraMind: Secure, Sovereign AI Tailored for Regulated Industries

A cornerstone of Minsait’s presentation was IndraMind, Indra Group’s homegrown sovereign AI ecosystem designed to safeguard critical assets, populations, and infrastructures. Adapted for insurance, it functions as a unified intelligent core, integrating diverse data streams and legacy applications while embedding robust security from the ground up. It ensures uninterrupted performance even under extreme loads.

In high-impact events like severe weather outbreaks, IndraMind’s agents forecast demand spikes by region and policy type. They trigger early interventions for at-risk customers, reprioritize workloads to curb bottlenecks, and suggest fallback vendors when primary networks reach capacity. Automated tools prepare documentation, confirm coverage details, and propose next steps, freeing human adjusters for higher-value decisions.

This setup delivers fluid, resilient operations during crises, maintains transparent audit trails, and preserves human oversight. The platform’s intuitive, low-code interface allows rapid prototyping, iterative refinement, and phased rollout without disrupting core systems—ideal for insurers seeking quick wins and scalable growth.

Duque emphasized:

Our agents go further than analysis—they forecast scenarios, coordinate enterprise-wide responses, and support clients instantly from alert through closure. IndraMind unifies fragmented intelligence into a cohesive decision engine, delivering secure, sovereign innovation that drives tangible business outcomes and client confidence.

Spotlight on Innovation: Featuring Spanish Astronaut Sara García Alonso

Adding inspiration to the technical showcase, Minsait hosted Spanish ESA Astronaut Reserve member Sara García Alonso at Insurance Week 2026. Her discussion explored themes of exploration, scientific advancement, and forward-thinking strategies, aligning perfectly with the sector’s push toward groundbreaking solutions for real-world insurance hurdles.

Through this participation, Minsait reinforces its position as a frontrunner in AI-driven insurance transformation, offering compliant, high-performance tools that address evolving market pressures while prioritizing security, efficiency, and customer-centric service.

Disclaimer: This article is provided for informational purposes only. It is not offered or intended to be used as legal, tax, investment, financial, or other advice.