How to Reset a Credit Card Machine: A Step-by-Step Guide

Credit card machines are quite common these days. You can easily see them in any small or large store, but sometimes, it can be frustrating to see that it is troubling the transaction process, so you might wonder, “How to Reset a Credit Card Machine?” In this article, we will clear up all your doubts.

Resetting your credit card machine can be easy, but following the correct steps is essential to avoid any issues. Like any technology, it can sometimes experience problems that require a reset. There are several reasons why you might need to reset your credit card machine, including:

• Frozen Screen: The machine is unresponsive.
• Error Messages: Displaying unexplained errors.
• Connectivity Issues: Problems connecting to the payment network.
• Software Updates: Installing new updates or patches.

Types of Credit Card Machines

Before you know “How to Reset a Credit Card Machine?”, it’s crucial to identify the type of device you are using. Different machines may have different reset procedures and features. Here are the three most common types of credit card machines:

Standalone Terminals

Standalone terminals are self-contained devices that process credit card transactions independently. They are mainly used in retail stores, restaurants, and other face-to-face transaction settings.

Key Features

Key features also play a crucial role in “How to Reset a Credit Card Machine?”

• Independent Operation: Functions without the need for additional devices or software.
• Built-in Printer: Often includes a built-in printer for receipts.
• Connectivity Options: Connect via phone lines, Ethernet, or Wi-Fi.
• Simple Interface: Easy to use with basic functionality.

Common Models

• Verifone VX 520: Known for its reliability and durability.
• Ingenico iCT220: Compact and efficient, widely used in small businesses.

When to Use

• Suitable for businesses with a physical location and a steady flow of in-person transactions.
• Suitable for environments where a robust, dedicated terminal is preferred. If you’re looking to build credit for your business, consider exploring some of the best credit-building apps available to enhance your financial stability alongside using standalone terminals. 

Mobile Card Readers

Mobile card readers are compact devices that connect to smartphones or tablets to process transactions. They suit businesses requiring mobility, such as food trucks, market vendors, and service providers. If you use this reader and want to know “How to Reset a Credit Card Machine?” it depends on its features.

Key Features

• Portability: Small and lightweight, easy to carry.
• App Integration: Works with mobile apps to process transactions.
• Multiple Payment Methods: Supports chip, swipe, and contactless payments.
• Affordable: Generally low-cost and easy to set up.

Common Models

• Square Reader: Popular for its simplicity and no monthly fees.
• PayPal Here: Integrates seamlessly with PayPal accounts for easy management.

When to Use

• Best for businesses that operate in various locations and need a portable payment solution.
• Ideal for small businesses or freelancers who require flexibility in payment processing. For students venturing into small businesses, credit cards for college students can be an excellent tool to manage finances efficiently while using mobile card readers.

Integrated POS Systems

Integrated POS (Point of Sale) systems are comprehensive solutions that combine payment processing with inventory management, customer relationship management (CRM), and other business operations. They are used in larger retail environments, restaurants, and service-based businesses. If you want to know “How to Reset a Credit Card Machine?” and particularly about this machine, you need to know its key features.

Key Features

• All-in-One Solution: Combines various business functions in one system.
• Inventory Management: Tracks stock levels and manages orders.
• Customer Management: Stores customer information and purchase history.
• Advanced Reporting: Provides detailed sales and performance reports.
• Multiple Payment Methods: Accepts chip, swipe, contactless, and mobile payments.

Common Models

• Clover Station: Known for its versatility and wide range of features.
• Toast POS: Tailored for the restaurant industry with specialized functions.

When to Use

• Suitable for businesses with complex operations that require more than just payment processing.
• It is best for mediocre to large businesses aiming to mainstream their operations and gain insights through advanced reporting. Learning how to sell credit cards effectively can complement your integrated POS system strategy, providing a comprehensive approach to managing and increasing sales.

Comparison Table

Step-by-Step Guide to Resetting Your Credit Card Machine

Standalone Terminals

Here, you will get the answer to “How to Reset a Credit Card Machine?” of Standalone Terminals machines.

Power Cycle:

1. Turn Off: Unplug the power cable from the terminal.
2. Wait: unplug it for about 30 seconds.
3. Turn On: Plug the power cable back in and turn on the terminal.

Soft Reset:

1. Locate Reset Button: Often found at the back or bottom of the terminal.
2. Press and Hold: Use a pen or paperclip to click on the reset button. Hold it for about 10 seconds.
3. Release: Wait for the terminal to restart.

Factory Reset (if necessary):

1. Access Menu: Navigate to the settings or admin menu.
2. Find Reset Option: Look for “Factory Reset” or “Restore Defaults.”
3. Confirm: Follow the prompts to complete the reset.

Mobile Card Readers

Understand these steps to reset mobile credit card orders.

Restart Device:

1. Turn Off: Power off the mobile device connected to the card reader.
2. Reconnect: Reconnect the card reader and power on the mobile device.

Reset Reader:

1. Locate Button: Some readers have a small reset button.
2. Press and Hold: Use a pin to press the reset button for 5-10 seconds.
3. Reconnect: Re-pair the reader with the mobile device.

Integrated POS Systems

Restart System:

1. Power Down: Turn off the entire POS system.
2. Unplug: Disconnect from the power source for about 1 minute.
3. Power Up: Reconnect and turn on the system.

Software Reset:

1. Access Settings: Go to the settings or admin section of the POS software.
2. Select Reset: Choose the “Reset” or “Restart” option within the software.
3. Confirm: Follow the on-screen instructions.

Troubleshooting Chart

Practical Advice

• Regular Maintenance: Always maintain and clean your machine to prevent errors.
• Routine Updates: Regularly update your machine’s software to ensure optimal performance.
• Training: Make sure each and every staff member is well-trained on how to reset and troubleshoot the machine.

FAQ